Once received your order will be processed efficiently. Our dispatch team usually send out orders the same or the next working day (excluding Saturdays, Sundays or bank holidays in Great Britain). Orders are sent via Royal Mail or larger orders will be sent through a carrier.
Ensure that you provide the correct delivery details when placing your order. Packing, handling and postage costs are included in the shipping fee.
Standard deliveries
Allow 3-6 working days to receive your order.
Standard UK deliveries are made by Royal Mail or other courier.
Couriers usually deliver between 9am and 5pm, however, during peak seasons they may deliver outside of these hours.
FREE STANDARD UK DELIVERY on orders over £20
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Valid on standard UK orders valued at £20 or more after discounts have been applied
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Valid on orders to UK destinations, including the Scottish Highlands and Islands
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An order is defined as a single delivery to one address
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Next Day Delivery service is chargeable remains chargeable
Next Day UK Delivery £6.95
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Next day delivery is charged at £6.95 per order
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Next day delivery items are delivered between 9 am and 5 pm. Monday to Friday (excluding bank holidays)
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Our next day delivery service is available in the UK mainland only. Orders to the Scottish Highlands and Islands, Sark & Herm, Isles of Scilly, Isle of Wight, Isle of Man, Guernsey, Jersey and Northern Ireland will take longer to arrive.
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Orders placed before 5pm Monday to Thursday, will be delivered the next working day. Orders placed on a Friday before 5pm, will be delivered on the following Monday. Orders placed on a Friday after 5pm, will be delivered on the following Tuesday, or Wednesday if the Monday after is a bank holiday. For orders placed on a Saturday or Sunday, your order will be delivered the following Tuesday. For the Christmas period, the next day service will be replaced by an express delivery option to guarantee arrival before Christmas.
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Please note that there is 2-day delivery service for the following postcodes:
AB31-38, AB41-56, FK17-21, IV1-63, KA27-28, KW0-14, PA20-78, PH15-29, PH 30-33, PH45-48, PH34-44 and PH49-50 -
Deliveries to the following postcodes will take up to 4 working days to arrive, using the next day service:
HS1-9, KW15-17 and ZE1-3